Toast

Operations

Restaurant POS and management system built for food and hospitality businesses.

About Toast

Toast is a restaurant-specific POS and management platform used by 120,000+ restaurants across the US. Built exclusively for food service, it handles tableside ordering, kitchen display systems, online ordering, delivery, payroll and reporting — all on hardware designed for a kitchen environment. Toast is the leading restaurant tech platform for independent restaurants and small chains looking to modernise operations.

Best Use Cases

✓Run front-of-house ordering and payments on purpose-built hardware
✓Manage kitchen ticket flow with digital kitchen display
✓Accept online orders and manage third-party delivery in one place
✓Track labour, sales and menu performance with built-in reports

Pros & Cons

👍 Pros

+ Built exclusively for restaurants — not adapted from retail POS
+ Kitchen display systems and tableside ordering included
+ Integrated online ordering and delivery management
+ Payroll and scheduling built into the platform

👎 Cons

− Hardware is proprietary and must be purchased from Toast
− Monthly fees plus payment processing can add up
− Contract lock-in reported by some users

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